# Community Hospital Evening Operating Room

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Community Hospital Evening Operating Room

Question 1

Average rate of customer arrivals within an hour= 62/8*365 = 0.0212

Average service time = 80.79 minutes = 1.347 hrs

Service rates within an hour= 0.7427

Question 2

Probability of n terms= (1-גu) (גu) n

When n terms are provided as:

Probability of zero patients in the system (P0):

N=0, p0= (1-0.02120, 7427), (0.02120, 7427)0 = 97.15% or 0.9715

When the n term is provided as:

Probability of one patient (P1):

N=1, p1= (1-0.02120, 7427) (0.02120, 7427)1=2.78%or 0.0278

When the n term is provided as:

N = 2, probability of x (pX= 1- (p0+p1) = 0.07% or 0.0007

The overall probability of arrival of two or more patients simultaneously is found to be less than 1%, which is indicative of the need to maintain existing teams.

Question 3

Given the probability of the presence of two or more patients, arriving at the hospital simultaneously during night shift has been found to be more than 1%. This indicates the necessity of employment of a support team to manage such an occurrence within the hospital at the selected time. On the other hand, if the probability or possibility of such an occurrence were less than 1%, the support or extra team of professionals would not be necessary to meet an increase in night shift demand for medical care.

As provided in the initial questions and their respective solutions, it is evident that the possibility of simultaneous arrivals of patients in the medical facility during the night shift is provided as pX= 0.075 which is less than the expected 1%. Thus, the extra support team is not necessary given that there is a low probability of such an occurrence. I would recommend that the medical facility utilize the existing number of medical professionals to cater for the needs of patients during the night shift.

In addition, I would also recommend that the existing number of medical professionals within the institution remain alert in the event of an emergency or overwhelming capacity of patients. Furthermore, an enhanced management approach for the operating room in the medical facility could be achieved using basic principles of operating room management. Maintaining consistency within the institution could enhance the quality of service provided as well as saving the lives of patients during the night shift.

Operating room utilization and efficiencies can be enhanced if the hospital is able to achieve optimum staffing levels with respect to the merging needs and trends in the institution. Allocation of employees to their respective tasks with accuracy enhances the achievement of positive results within the operating room. In addition, given the delicate nature of the operating room, the institution should ensure that it evaluates and maintains constant oversight of the processes within the institution.

This will ensure that any increases or decreases in the arrival of patients in either day or night shifts are noticed with ease. This will ensure that allocation of duties, responsibilities and shifts to the employees is done efficiently with consideration of the existing needs and patient arrival trends within the health facility. Furthermore, remuneration of employees also determines the quality of medical care provided to the patients. Moreover, provision of a healthy working environment would also enhance employee productivity and optimization of delivery of care within the facility.

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